Privacy Policy
Last Updated: July 2026
Rolink Media respects your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website, submit queries via our contact form, or interact with our AI Chatbot.
1. Information We Collect
- Contact Details: When you fill out our contact form or register to unlock our AI Chatbot, we collect your name, email address, phone number, website URL, and details about your project budget.
- Chat Interactions: We collect the questions you ask the chatbot and the answers generated by the AI to monitor system usage, handle leads, and prevent rate limit abuse.
- Usage Logs: We track your session and questions count using cookies and device fingerprints (IP address and browser details) stored in JSON files to enforce our daily question limit.
- Administrative Login: For authorized administrators, we use Firebase Google Authentication to verify emails and maintain access sessions.
2. How We Use Your Data
We use your data strictly to provide our web development services:- To follow up on project inquiries and deliver web development quotes.
- To generate context-relevant answers via the Gemini API in the chat widget.
- To prevent system abuse, spam, and rate limit evasion.
- To review content and improve the performance of our website.
3. AI Processing
Our AI Chatbot utilizes the Gemini API (Google Generative Language API) to answer your questions.- Data Processing: The questions you type are sent to Google's API along with our company knowledge base to generate responses.
- Data Retention: The information sent to Gemini is not stored by Google to train public models. It is processed in real-time to generate your answer.
4. Data Sharing
We do not sell or lease your personal data. We share data only with the cloud infrastructure providers required to operate our site:- Google Firebase: For secure administrative sign-in verification.
- Google Gemini API: For processing chatbot inquiries.
- Hosting Infrastructure: Where our flat files and scripts are deployed.
5. Data Security
We implement strict security headers, HTTPS redirection, and folder permissions via `.htaccess` to prevent unauthorized access to our configuration files and JSON databases. While we take every precaution, no internet transmission is 100% secure.6. Your Rights
- Access & Deletion: You can contact us to request a copy of the personal details we have saved in our leads file or to request the deletion of your email records.
- Opt-Out: You can choose not to use the chatbot or contact forms to avoid storing information on our servers.